Delivery times for granules

Orders which are received before 2 p.m. from Monday to Thursday, are processed on the same day and shipped by the A-post.
On Fridays we offer this service for your orders up to 5 p.m.
Orders from Compleware for granulates will not be accepted after 4 p. m. on Monday to Thursday.  On Fridays we offer this service for your orders up to 5 p.m.

Delivery times for tablets

Orders for tablets are usually processed and shipped on the following business day.

Delivery times for crude drugs

Orders for crude drugs which arrive before 1 p.m. will be processed and shipped on the same day (Monday to Friday).

Delivery times for ointments

Orders for ointments are usually processed and shipped on the following business day.

Express Delivery

Our Customer Service will be happy to tell you about the various possibilities of an express delivery of your order and the corresponding postal rates. 
You can reach us from Monday to Friday on the phone number: +41 (0) 62 836 40 70.

Cash and Carry

The Complemedis AG is a public pharmacy. You can collect your medicines yourself between 9 a.m. and 12 noon.  and 2 p.m to 4.30 p.m.

Discounts for Compleware orders

When you place your order via our free Compleware order program you take advantage of 5% discount on orders worth up to 200 Swiss francs -per prescription - exclusive of VAT. 
For orders above a value of CHF 200 (200 Swiss francs)- exclusive VAT, Complemedis AG will generally grant a discount of CHF 11. --. The appropriate credit entry will be made every six months. Products bought from pharmacies and drug stores are excluded from this offer .
This discount is not available in conjunction with any other offers.  
Separate terms and conditions apply to goods bought for personal use only.

Delivery Terms

Free postage and packing for deliveries by A-post for orders of more than CHF 300. Express deliveries are excluded from this provision.

Complemedis AG, Leinfeldstrasse 59, CH-4632 Trimbach, This email address is being protected from spambots. You need JavaScript enabled to view it.